Shipping policy

Our shipping policy is designed to give you a smooth, reliable delivery experience. If you ever have concerns about your order or its delivery, our team is here to help and ensure everything arrives as expected.

Title

Last updated: March 2026

We ship all orders with Australia Post for fast, reliable, fully‑tracked delivery anywhere in Australia.

 

 

Processing Times

Orders placed before 6am AEST are processed the same day.

Orders placed after 6am are processed the next business day.

 

Australia-wide shipping
• Standard Shipping (2-6 business days)

Shipping Rates

Shipping is calculated at checkout based on your postcode and Australia Post’s current pricing.
All rates include GST.

 

Tracking

Every order includes full tracking.
You’ll receive a tracking link as soon as your parcel is scanned by Australia Post.

 

Undeliverable/Insufficient Addresses 
We are not responsible for shipping charges when orders are returned due to undeliverable addresses. After the order is returned to us, a refund will be issued. All shipping costs and a 20% restocking fee will be deducted. Before placing an order please check to make sure you are using the correct address.

 

Carrier

We use Australia Post exclusively for its reliability, national coverage, and seamless tracking updates.

Join The Pack

Early access to new gear and updates from the campfire

Join The Pack

Early access to new gear and updates from the campfire

Where Camp Feels Like Home

Thoughtfully designed outdoor gear that keeps you and your best friend close, comfortable, and settled - wherever the night takes you.

Quick links 

Where Camp Feels Like Home

Thoughtfully designed outdoor gear that keeps you and your best friend close, comfortable, and settled - wherever the night takes you.