Shipping policy

Our shipping policy is designed to give you a smooth, reliable delivery experience. If you ever have concerns about your order or its delivery, our team is here to help and ensure everything arrives as expected.

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Last updated: March 2026

We ship all orders with Australia Post for fast, reliable, fully‑tracked delivery anywhere in Australia.

 

 

Processing Times

• Orders placed before 6am AEST are processed the same day.

• Orders placed after 6am are processed the next business day.

 

Australia-wide shipping
• Standard Shipping (2-6 business days)

Shipping Rates

Shipping is free, Australia-wide, on every order — no minimum. Orders are dispatched the next business day and delivered by
Australia Post, fully tracked, in 2–6 business days..

 

Tracking

Every order includes full tracking.
You’ll receive a tracking link as soon as your parcel is scanned by Australia Post.

 

Undeliverable/Insufficient Addresses 
We are not responsible for shipping charges when orders are returned due to undeliverable addresses. If a parcel comes back to us as undeliverable, we deduct the actual two-way freight cost before refunding, so please double-check your address.

 

Carrier

We use Australia Post exclusively for its reliability, national coverage, and seamless tracking updates.

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Where Camp Feels Like Home

Thoughtfully designed outdoor gear that keeps you and your best friend close, comfortable, and settled - wherever the night takes you.

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Where Camp Feels Like Home

Thoughtfully designed outdoor gear that keeps you and your best friend close, comfortable, and settled - wherever the night takes you.